Helmet FAQ by Helmet Stuff.com
Helmets FAQ
What does the warranty on my helmet cover?
Your helmet is covered under warranty for five years from purchase date or seven years from the date of manufacture, whichever comes first. The warranty covers all manufacturing defects. Please note that damage caused by the consumer, (i.e. dropping the helmet), etc., is not covered under warranty.
What is the DOT standard for my Shoei Helmet?
Please visit the Department Of Transportation website for more information on the DOT standard. Use this link Please visit the Department Of Transportation website for more information on the DOT standard. Use this link http://www.fmcsa.dot.gov/rules-regulations/administration/fmcsr/571.218.htm
What is the Snell standard for my Shoei Helmet?
Please visit the Snell Memorial Foundation website for more information on the Snell standard. Use this link. http://www.smf.org/ |
Motorcycle Helmet FAQ - Fitting & Helmet Sizing
2. Check your measurement with the helmet sizing chart (can be found under the helmets section, after selecting the model you are interested in), and select the closest size. As the helmet may not always exactly meet your head size, and your head measurement may fall between two sizes, first try on the smaller size.
3. Expand the helmet opening by pulling outwards on each chinstrap, and slide your head into the helmet. Pull the chinstraps only, not the chinstrap covers, as pulling on the covers may rip them. If the helmet is not tight, it is too big for you. If you are unfamiliar with helmets you may be reluctant to pull the helmet down, as it may feel too tight. Even if the helmet is difficult to put on, please use the smallest helmet possible. The helmet should feel snug.
4. Now that the helmet is on;
• Check that the helmet inner lining fits snugly all around your head.
• Check that the top pad presses on the top of your head.
• Check that the cheek pads press up against your cheeks. When you open and close your mouth, you should drag your teeth along the inside of your cheeks.
• Check to make sure that you cannot easily slide your finger into the helmet along the side of your temple.
• Hold the helmet with one hand on each side. Without moving your head, try to move the helmet up and down, and side to side. You should feel the skin of your head and face being pulled as you try to move the helmet. If you can move the helmet around easily, it is too big. Try a smaller size. Please note that during this check, the chinstraps should be properly fastened.
Where can I purchase a good motorcycle helmet?
Shoei does not sell helmets directly, and as so, you cannot purchase one from our website. If you would like to find your local SHOEI dealer, please use the dealer locator, at www.shoei-helmets.com. It is in the top right corner of the homepage.
How can I tell what model helmet I have?
The model of your helmet is listed on the chinstrap cover, opposite the D-Rings, on the vinyl portion of the cover.
How can I tell what model shield my helmet uses?
The model of your shield can be found on the top left corner (when looking at the front of the helmet). Examples; CX-1, CX-1V, C-10.
Where can I purchase parts for my helmet?
Parts for your helmet can be purchased from www.shoei-helmets.com/store. If your helmet model is not listed, it is because the helmet was discontinued more than seven years ago, and parts are no longer available. (Please contact SSHC@Shoei.com for more information.) If your helmet is listed, but the part you are looking for cannot be found, please contact store@shoei-helmets.com for assistance. Some parts, such as helmet shields, visors, etc, can be purchased from your local SHOEI dealership.
Where can I get a copy of the manual for my helmet?
Please check the Helmet Manuals section, under Support. If your helmet model is not listed, for more information. |